Questions and answers

Questions marked with an asterisk (*) concern only pitches and accommodation booked directly (without intermediary such as tour operator or travel agency)

Camping Ca'Savio, Via di Ca'Savio 77, 30013 Cavallino-Treporti (Venezia), Italy.

GPS Coordinates: Longitude = X 12° 27,6801' E - Latitude = Y 45° 26,7527' N.

PLEASE NOTE: If your satellite navigator suggests you to follow a route that includes the ferry ride, choose an alternative route (there are no ferries available!) or set up your navigator with a route passing through Lido di Jesolo. In this way you will reach the campsite without problem.

Bus stops to Jesolo and Punta Sabbioni (ATVO) are in the center of Ca’Savio and they are 800 m. far away from the campsite. There is a bus to Jesolo and one to Punta Sabbioni every 30 minutes.

The ATVO bus tickets (single ticket to Jesolo = 2,40 €; single ticket to Punta Sabbioni = 2,00 €) are available at the Customer Care Office of the campsite and at the ticket dispenser nearby the bus stop.

At the Customer Care office you can buy also combined rate tickets (24h tickets for bus + boat + water buses = 24,00 €).

Ca’Savio Center: 800 m

Cavallino: 8 km

Jesolo: 15 km

Venice: 40 minutes by boat with departure from Punta Sabbioni (3 km from the campsite)

Treviso: 64 km

Padua: 100 km

Venice Airport: 50 km

Treviso Airport: 60 km

Caorle: 44 km

Bibione: 73 km

Verona: 170 km

Vicenza: 120 km

Dolomites: 175 km

Trieste: 155 km.

From the airport of Venice or Treviso you can reach the campsite by bus, by taxi or by hiring a car.

We remind you that the price for the accommodation is a price per night with people included.

Prices include free parking for one car, water, electricity, gas and 10% VAT (tourist tax not included).
Baby cots, high chairs, bed rails, linen, and air conditioning are optional services to be paid extra. The final cleaning charges are compulsory.
Daily visitors are not included in the price of accommodation.

If you want to know the price for a pitch holiday, you should add at the pitch price per night also the price per person per night.

Prices include the allocation of a pitch fitted with a 220 volts/5 ampere power supply (using CE sockets), parking space for one car and 10% VAT (tourist tax not included).

The Junior offer is valid only for people who stay in a pitch and it establishes that children with an age between 2 and 11 years old can get a 20% discount in the price per person per night.

Junior offer can not be combined with other offers (e.g. Prebooking, Camping Cheque, DCU Card ecc.).


Username and password are necessaries to book on line and to enter in the private area, where you can change your profile with personal data, check your reseservation, pay a deposit with credit card and make the web check-in.

You can get your username and password again filling the proper form or contacting us.

To access to the private area you can use the username and password chosen during the online booking. If you have made a reservation by phone or by email, contact us and we will send them to you.

In order to confirm your reservation you must pay the deposit (30 % of the total amount of your holiday) whitin the terms indicated in the booking request.

You can pay your deposit by money transfer, we ask you to indicate your booking number as reason of payment (example: deposit for booking n. ..../......).

If you choose to pay the deposit with credit card or Paypal through Banca Sella, we remind you that is possible to do the payment at the moment of booking or later inside the private area.

As soon as we receive the deposit, our booking office will send you a confirmation letter per post or email.

Deposits will be returned for bookings only if cancellations are made at least 30 days prior to the foreseen day of arrival. The Direction will deduct the amount of 20,00€ from the deposit paid as costs for the return.

You must  pay the balance of your holiday at the cash desk (8.00-12.00 and 16.00-19.00) of the campsite by credit cards (accepted VISA, MASTERCARD, AMERICAN EXPRESS) or cash money.

The campsite accepts cash money and main credit cards as Visa, Matsercard, American Express, Maestro.

We recommend you to wear casual and comfortable clothes as long and short trousers, t-shirt, swimsuit, comfortable shoes and slippers to go to the beach and to the swimmingpool, a pullover or a raincoat, a hat to protect you from the sunshine.

We suggest you to travel with a light luggage that you can easily carry erverywhere as a rucksack, or a travelling bag or a trolley case.

The campsite reception is open from 07.30 to 22.00.

In the months of June, July and August the reception is open untill 23.00.

If you arrive after the closing time of the reception, you will find our security staff to welcome you. They will show you the accommodation and they will give you all the assistance you need and some basic information. We kindly ask you to show your reservation/voucher to the security staff and hand your identity documents over, that will be returned the following day after the registration.

We remind you that the barriers are closed from 23.00 to 7.30 therefore it is not allowed to drive inside the campsite.

At the arrival guests must provide an identity document and sign the “Arrival Declaration” required for registration under Italian law.They will receive a personal camping pass that must be kept untill the end of the stay to enter or leave the campsite and to be recognized as campsite guests from our security staff.

We kindly ask you to show your reservation/voucher and to take with you a valid identity document for every person (also for children). If you travel by car or camping car you, please take note of its plate number, in order to register your vehicle at the Reception.


Pitches are shaded with a size of 80-100 mq and they are equipped with electrical power supply with EC sockets, maximum 10 Amp/2200 Watt. Pitches are not provided with water and drainage and they can accommodate maximum 6 people.



If you have booked a pitch and you will travel with a big caravan/motorhome/tent (caravan more than 6,5 m long / camper van more that 6,5 m long and 2,5 m high / trailer tent or tent of more than 30 mq) we kindly ask you to tell us in advance the right size, to give you a pitch suitable for your requirement.

NO. The reservation guarantees a pitch in the area A or B or C, but not the pitch number.

NO.The reservation garantees a special type of accommodation, but not the number.

NO. It is not allowed to pitch a tent in the space surrounding the accommodation.

Some accommodation are equipped with air conditioning system working with a prepaid card according to the consumption (10,00 € for 20 hours and 20,00 € for 40 hours of air conditioning). These cards are available at the Customer Care Office and they are not refundable.

All our accommodation are provided with refrigerator of different size and capacity.

The accommodation are equipped only with pillows, whilst blankets can be requested for free at the Reception. The sheets can be rented on payment and should be booked in advance.

The equipment may change depending on the type of accommodation. Here you can find more information about our accommodation.

The accommodation is available from 6:00 p.m. and the pitch from 12:00 noon. If you arrive before that time, please stop immediately at the Reception of the campsite, in order to be registered. You will receive the key of your accommodation or reach your pitch as soon as they are available. Meanwhile you can use all the camping facilities (bar, restaurant, swimming pools, beach etc ...) and start your holiday.

The accommodation must be vacated by 09:00 a.m. instead pitches by 12:00 noon on the last day of booking.

No. The cleaning of the accommodation will carried out by our staff at the end of your stay and the final cleaning charges are compulsory.

The campsite reception is open from 07.30 to 22.00. In the month of June, July and August the reception is open untill 23.00.

If you arrive after the closing time of the reception, you will find our security staff to welcome you. They will show you the accommodation and they will give you all the assistance you need and some basic information.

We remind you that the entrance and exit barriers are closed from 23.00 to 07.30, therefore it is not allowed to drive inside the campsite.

NO. Pets are not allowed in the campsite.

The campsite is open from 29/04/2017 to 07/10/2017.

The entrance and exit barriers are closed during the day from 1.00 p.m. to 3.00 p.m. and during the night from 11.00 p.m untill 07.30 a.m. During those times it is not allowed to drive inside the campsite.

It is absolutely forbidden:

- to damage plants and flowers

- to dig holes in the streets and in the pitches

- to light fires

- to barbecue

- to hang ropes and awnings from the trees

- to damage equipment for common use

- to leave rubbish outside the provided containers

- to wash dishes and clothes outside the provided sink

- to wash the car in the camper service area.

Minors than 18 years old must be accompanied and they have to stay with parents or other adults legally responsible for them. Parents must control and supervise their children particularly inside the toilets building, on the beach, in the swimming pool and at the playground.. and they are directly responsible for their children’s behaviour.

We remind you that 1 car is included in the price of your stay. The extra car can be parked on payment in the unguarded parking place close to the entrance of the campsite.

The campsite has 3 toilet buildings located in the str. 6, 13 and 41 and they are fitted up with: cubicles consisting of wc, sink and shower with hot and cold water, wc for disabled persons, chemical wc, sinks for washing dishes and clothes, washing machines and driers.

For safety reasons, it is not possible to have barbecues/grills.

Accommodation are equipped only with pillows, whilst blankets can be requested for free at the Reception. The sheets are available on payment and should be booked in advance.

NO. The campsite doesn’t rent towels and table linen.

According with availability it is possible to rent:

 

High chair

Baby beds (size 125 cm x 65 cm x 80 cm high - with mattress of 4 cm thick). Sheets and pillows for baby bed are not provided.

Baby bed rails

We remind you that high chairs, baby beds and bed rails must be booked in advance.

Yes. At Ca'Savio Rent, located in Street 33, you can rent bicycles for adult and children and wooden handcarts to carry goods and toys. According with availability it is possible to rent for free helmets and child seats.

 

The campsite provides wifi zones. Guests who want to use the connection should buy username and password at the customer care office.

In the campsite there is a bancomat close to the supermarket.

Outside, in the center of Ca’Savio, there are 4 banks equipped with cash points.

At the cash desk of the campsite (8,00-12,00 and 16,00-19,00) is possible to change English Pounds, US-Dollars, Danish Krone, Swiss Francs.

All main credit cards are accepted: VISA, MASTERCARD, AMERICAN EXPRESS.

The customer care office provides information and it is available for assistance. There you can buy tickets for public transport, stamps, postcards, books, tourist guides, username and password for internet access. It is possible to book excursions, to rent a car and also to request baby beds, high chairs and bed linen.

 

English, French, German, Italian and Dutch.

In the campsite there is a small sickroom open in the morning and in the afternoon from about mid-May until mid-September. A private doctor is also available in the campsite (on availability and on payment).

The nearest chemists are in Ca’Savio (1 km), in Ca’Ballarin (6km) and in Cavallino (8 km).

The campsite ground is made up of an asphalt main road and other little street of sand and gravel. There are some roads with an uneven surface.

The reception can be reach by a pavement with a 10 cm step, which can be overcome by a ramp with 8% gradient. The counter is 115 cm high and there is no intercommunication system for night hours.  The ground in front of the reception has a non-slip surface.

Every toilet building is provided with bathroom for disabled persons.

To go to the beach it is possible to use the access near the restaurant, but we remind you that the path is higly sloping and it is not paved untill the shore.

Near the restaurant there are 2 swimming pools, one for adults and another for children, and there is a third pool in the pinewood. At the entrance ther are footbaths with a double ramp with a gradient of over 8%, but there is a side barrier providing passage for wheelchairs. There are flush floor showers with a slight gradient and non-slip surfaces.  The swimming pools are not equipped with hoist to access the water for wheelchair users.

Restaurant/Pizzeria, Self-service, Bar and pub are all interconnected. The main entrance has 3 steps, but access via the outer terrace is free of obstacles. The passage from the terrace of the restaurant/pizzeria to the other areas has a gradient of 11%. There is no disabled toilet.

The entrance to the supermarket is via a short ramp with a 15% gradient.

The campsite has only a few accommdation suitable for disabled people. We kindly ask you to contact us for more details and to check the availability.

Swimming pools are open from 10.00 to 19.00. The opening times can change according to weather conditions and period of the season.

The swimming pools will be closed in case of bad weather and once a week in the morning (on different days) for an extraordinary cleaning.

Swimming pools are not for professional use, the entrance is free of charge. 

It is forbidden to enter the pool with inflated objects as mattresses and balls and people are not allowed to dive, to jump, to run and to use radio in the swimming pool area. The entrance to the swimming pools is free of charge and does not require the use of swimming cap or special bathing suit.

The beach in front of camping Ca’Savio is free of charge.

The beach is free of charge and you can choose where to place parasol and deckchair. If you are not provided with them, you can buy parasol and deckchair at the bazar of the campsite at reasonable prices.

The campsite provides following services and facilities: a supermarket with fresh fruit and vegetables, fresh bread, newspapers, a bazar, a restaurant and pizzeria, self-service and take away, breakfast and half board, pub and tv, internet point and wifi zone, multilingual animation for children and adults, evening entertainment, 5 table tennis courts, minigolf (9 holes), playground area, hiring service of bicycle and rumble trucks, of bed linen, of high chair and baby bed, car rental, excursions and Customer Care Office.

In Punta Sabbioni (3 km) you can find tennis courts and in Jesolo it is possbile to play golf at “Jesolo Golf Club” (10 km).

The campsite provides animation for children and adults. Chilldren between 5 and 12 years old can join to the Miniclub and to several tournaments, whilst teenagers and adults can practise a lot of sports and tournaments (aerobics, aquagym etc..). Every evening our staff organize a baby-dance for young children and different shows to entertain all family. The campsite has also 5 table tennis tables, a minigolf (9 holes) and 2 free of charge playgrounds.

You can enjoy the beach, the swimming pools and the entertainment of the campsite, but you can also visit Venice and its museums (you can do it alone or joying a guided tour), the Islands of the lagoon (Burano, Murano, Torcello ecc..), the art cities in the surroundings, the lagoon landscape by bicycle or do shopping by the several local markets. You can also practice sports or enjoy your free time with your family. The Customer Care Office of the campsite is available for any kind of suggestions, information and reservations.

At the supermarket you can buy some gluten-free foods. At the main restaurant are available some courses without gluten, but the reservation is requested.

The restaurant’s menu offers dishes suitable to people who follow a vegetarian diet.

Yes, the supermarket offers a large selection of frozen food.

We remind you that it is not allowed to drive inside the campsite from 11.00 p.m. until 07.30 a.m. because of the silent time. If you plan to leave early, you can park your car before 11:00 p.m. in the unguarded parking place close to entrance of the campsite. The morning after you will have to reach your car on foot and you can leave whenever you want. During your stay, we kindly ask you to complete at the Reception all the formalities required for your departure (e.g. payment of the balance, delivery of the key ecc…).

We kindly ask you to vacate your accommodation/pitch before the time required by the campsite regulation. You can leave your luggage for free at the Reception and stay in campsite until your departure time to the airport. Please take with you valuables and as necessary until the departure.